Returns & Exchanges

At Sunrise Mart, we want you to be completely satisfied with your fresh groceries and pantry essentials. If any item arrives damaged or does not meet our quality standards, we offer a hassle-free return or replacement process within 48 hours of delivery.

Return Process

• 1.
  Inspect Your Items

  Upon delivery, please check your items for freshness, damage, or missing products to ensure everything is to your satisfaction.

• 2.
  Contact Support

  Email our support team or use the in-app chat within 48 hours of receipt, providing your order number and a brief description of the issue.

• 3.
  Submit Documentation

  For quality concerns or damaged goods, please attach a clear photo of the product and its packaging to help us expedite your request.

• 4.
  Receive Refund or Replacement

  Once approved, we will either issue a full refund to your original payment method or schedule a priority redelivery for the corrected items.